Most Frequent Questions
Am I eligible to join?
We support those that served our country, including current and former military and their families as well as current federal, state and local government employees. See the full list here
I forgot my password
You can easily reset your password here. Simply enter your member email address and we'll promptly send you a message to reset your password.
Where is my order?
You can view the status of your order by going to the My Account section of the GovX website. Still can’t find what you need? Call us and we would be happy to help.
- GovX Shipping Policy - How long do orders take to ship?
- GovX Cancellation Policy
- How is my order shipped?
- How can I check the status of my order?
- Can I make changes to my order after it has been placed?
- What does it mean if the order status is "Processing"?
- GovX Integrations 101
- Inventory Integration: SPS Commerce
- Inventory Integration: EDI X12
- Inventory Integration: Flat File (CSV)
- Inventory Integration: Web Services
- Order Integration: SPS Commerce