Can I make changes to my order after it has been placed?

In most cases you cannot make any changes to your order once it has been submitted. We begin processing your order immediately, so we can ship it out as quickly as possible.

However, we do understand that sometimes a change is necessary. Please contact us immediately to see if your order can be changed. 

Have more questions? Submit a request

4 Comments

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    Shawndena Rice

    Can I change the size of my order

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    Jules Vallejos

    Hi Shawndena, 

    As notated above, we typically aren't able to alter orders after they have been placed. However, we'd be happy to make a request with the brand. Just contact us directly (info listed below) with your order number and we'll initiate the request. 

    Take care!

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    Sarah Garza

    I am moving and my order has not shipped yet.Am I able to change the shipping address?

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    Jules Vallejos

    Hi Sarah, 

    As notated above, we typically aren't able to alter orders after they have been placed but I went ahead and created a ticket for you to reply back to with the new address so that we can see if we can get that change set up for you.

     

    We look forward to hearing from you!

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