What does it mean if the order status is "Processing"?

An order status of "Processing" means your order has been entered into our system and has been sent to the manufacturer... or multiple manufacturers, depending on your order. The order status will remain as "Processing" until we receive shipment tracking information back from the manufacturer(s).

You will receive a shipping confirmation email from GovX the minute we receive the tracking information in our system.  

If your order status is still showing "Processing" after 48 hours, it does not necessarily mean that your order has not shipped. It simply means we have not received the tracking information from the manufacturer. 

 

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.