Activation Email Issues?

If you choose to verify your GovX account by having an email sent to your government email address, you will need to have access to that email address. Then you should receive an email to that address instantly.

Occasionally, if you choose to verify your GovX account by having an email sent to your government email address that ends in .mil, .gov, .org, or .us, there is a chance that the firewalls and spam filters set up for these types of domains will block our emails from being received by your inbox and/or our verification link that is in the body of the email may be disabled. 

If you experience any issues with this method of registration, you can always contact us within our hours of operation to get verified over the phone. You can also email us any type of ID or documentation that confirms your registration. 

Hours of operation: 

Mon-Fri: 6a-6p, PST

Sat: 9a-5p, PST

Toll free: 888.468.5511

Main office line: 858.224.7800

Email: wegotyourback@govx.com

 

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2 Comments

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    Sean Privitt

    Accidentally put I was army, instead of Air Force. I changed it in my profile but will that cause a problem with authentication?

  • 0
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    Jules Vallejos

    Hi Sean, I just checked your account and it looks like you selected the correct affiliation based on your comment. However, I do see that you haven't been approved yet. Please feel free to contact us and we can get you approved over the phone. We look forward to hearing from you. Take care!

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