If your product is returnable and in new and unused condition, you will have the option to request a return within 30 days of receiving your product. Follow the below instructions to kick off a return request.
Using a desktop/laptop computer?
- Log in to your account
- Click on your name in the upper right hand corner
- Click Orders from the drop down menu
- Find the order in question, and click 'return' on the right hand side
- Follow the prompts
- Most requests will receive an immediate email with a link to the return shipping label. In some cases, we will need to request the RA from the vendor. Please allow 24 hours for these.
Using a mobile device?
-Log in to your account
-Click on the three horizontal lines in the top left corner of your device
-Click on the Account option at the bottom of the menu
-Click the Return option that is next to your order
If you have trouble processing a return, please click here to email us.