Customer Support

GovX ID

• Do I qualify?
• How does GovX verify my affiliation?
• Eligible documents to verify Military Veteran status
• What is the DMDC?
• Where is my activation email?
• How do I delete my account?

Member Login

• My account is locked. How do I unlock it?
• How do I link my GovX account with Facebook?
• I can't log in to my GovX account

Orders & Shipping

• Hydrow - Order Process
• Phillip's Flowers - Order Process
• THE BULLETPROOF PRICE MATCH GUARANTEE
• GovX Shipping Policy - How long do orders take to ship?
• Do you ship to Puerto Rico?
• GovX Cancellation Policy

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Returns & Exchanges

• I need help with my return shipping label
• Warranty Replacements
• How do I request a return?
• Can I exchange an item?
• GovX Return Policy
• What if the product I ordered is defective, incorrect or damaged?

Tickets & Travel

• How do I find the event I’m looking for?
• How do I receive the tickets once I’ve made the purchase?
• How is the discount applied to my purchase?
• Travel Discounts

General Help

• GovX Rewards