Customer Support

New Members

• Do I qualify for GovX membership?
• What kind of identification do I need to get approved?
• Activation Email Issues?
• GovX Referral Program - How it works.
• GovX Coupons

Member Login

• How do I link my GovX account with Facebook?
• I can't log in to my GovX account

Orders & Shipping

• GovX Shipping Policy - How long do orders take to ship?
• GovX Cancellation Policy
• How is my order shipped?
• How can I check the status of my order?
• Can I make changes to my order after it has been placed?
• What does it mean if the order status is "Processing"?
See all 9 articles

Returns & Exchanges

• What if the product I ordered is defective, incorrect or damaged?
• Can I exchange an item?
• GovX Return Policy

Tickets & Travel

• How do I find the event I’m looking for?
• How do I receive the tickets once I’ve made the purchase?
• How is the discount applied to my purchase?
• Discounted vs. Regular Priced Events
• Travel Discounts