Customer Support

Get Verified

• Do I qualify?
• How does GovX verify my affiliation?
• Eligible documents to verify Military Veteran status
• What is a DD214?
• What is the DMDC?
• Where is my activation email?

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Member Login

• My account is locked. How do I unlock it?
• How do I link my GovX account with Facebook?
• I can't log in to my GovX account

Orders & Shipping

• GovX Shipping Policy - How long do orders take to ship?
• GovX Cancellation Policy
• How can I check the status of my order?
• Coupon Exclusions
• GovX Coupons & Credits
• What does it mean if the order status is "Processing"?

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Returns & Exchanges

• What if the product I ordered is defective, incorrect or damaged?
• Can I exchange an item?
• GovX Return Policy

Tickets & Travel

• How do I find the event I’m looking for?
• How do I receive the tickets once I’ve made the purchase?
• How is the discount applied to my purchase?
• Discounted vs. Regular Priced Events
• Travel Discounts

General Help

• GovX Rewards
• GovX Referral Program